[This was originally posted to Visualizing the Past, NCPH conference working group blog. Go to the original post for comments from the group.]
I love Joan’s post, because it gets at many issues I have been working through both professionally with the Omeka project and also through my own research that relies on access to cultural heritage collections for analysis.
During the WebWise unconference, “WiseCamp,” I led a session called, “What Do You Want Me to do with your Collections?” I proposed this from the perspectives of both a historian and material culturist researcher and as a digital historian who helps cultural heritage institutions build and publish collections online. Although the tables were overflowing with participants, very few of the had experience tracking visitor use or asking visitors how they would use those digital collections. This was primarily the case, because so few of them had digital collections. The Balboa Park Online Collaborative and the Walker Art Center were the two organizations in our session that very carefully consider their users’ needs and usage of their digital content. Many other participants wanted to hear from me, and I wanted to get them to talk about engaging in different audiences through their collections in an online environment.
This was a relatively small sampling, mostly from IMLS grant-funded projects. But, from my experience and research on how history museums use the web, I would say it is not atypical.
As Joan mentioned, I have proposed that making more material culture collections available in online formats may help to better integrate those types of sources and approaches to interpreting the past into history and humanities scholarship. And that the longer museum collections are missing from the digital world, their collections and these approaches could be marginalized again.
When I look to test out new digital tools, some that can help to visualize large collections of data, I find it hard to use it with many of my sources about stamp collecting processes, collecting cultures, and the stamps themselves.
So, for the working group, I thought I would tackle the task and test a new-to-me tool for creating a visualization of US commemorative stamps (1892-1940) using the Image Plot software created by Lev Manovich and the Software Studies Initiative at San Diego State University. They have created one of the few pieces of software for working with images to investigate entire collections together. I had some stamp images already and a list of commemoratives, so I thought it wouldn’t take too much time to complete. I’m still not done although there is a chance that I might finish.
As I’ve mentioned before, getting the data in a useable format is often the hardest part. Still, I pushed forward and installed the software, which runs on PCs and Macs. I started to make a CSV file that listed the name, issue, year, and file name of each commemorative stamp from 1892-1940 thinking I had all of that information. I did, sort of, in a table in a Word doc, so the data needed some cleaning and some additions. Then, I found that I needed many more stamp images than I had in my own files. I ended up grabbing low-res images from a philatelic site, because it was more accessible for copying than the Postal Museum’s Arago site, which prevents users from downloading their beautifully-photographed stamp images because of copyright restrictions. (I’m still lost on this one since those are federally-printed publications.) The next step entails processing the images through the software.
We all want our research to be easier in a variety of ways. This is one area, where I would like more access to cultural heritage collections so I can play around with it, and then I’d like to share that newly-created thing back with the institution(s) whose objects I’m incorporating. Europeana, DigitalNZ, Digital Library of Australia, and the Library of Congress’s Chronicling Americaproject are standing as good models for openness and sharing of cultural heritage data. In the case of the Digital Library of Australia and the LC, these collections remain mostly documents and text–still privileging those types of sources.
I look forward to discussing these challenges and opportunities to enrich and enhance uses of digital heritage collections from both the institutional side and from the perspective of different researchers who want to use those collections for their own purposes.
I started writing a post on the DIY’ness of some aspects of Digital Humanities work, which sent me back to some of my research on enthusiast and collector cultures and professionalization.
Do-It-Yourself in the US has a history of its own, and the literature is often focused on home crafts, building, and creating. There was plenty of DIY’ing, of course, in rural and agricultural communities where most things were built and crafted. DIY’ing as a concept emerged from the introduction of leisure time in urban and suburban locations from a more stratified industrial and capital-driven workforce in the late nineteenth century and increased numbers of families owning homes into the twentieth century.1. Women and men of means participated in DIY pursuits that one can find documented in magazines and periodicals.
Steve Gelber argued in his study of hobbies that American leisure time activities — collecting and home crafts—developed into the twentieth century as a way for individuals to participate in leisure activities that were productive and resembled work—or that encompassed learning, emulating, and negotiating the ways of industrial capitalism (buying and selling stamps qualifies). Adults and their children learned that if you were not involved in productive leisure, you were doing something wrong. Many structures were built up to support this type of leisure, from playgrounds to clubs. There was plenty of negotiating within these activities which often differed for men and women, and gendered expectations changed over time. You know that. This type of hands-on work, whether crafting a new piece of furniture, collecting systematically, or repairing a broken fence offered “relief from one kind of work could be found in another kind work.”2.
Gelber paints with a broad brush, so if you are interested in reading about one enthusiast DIY culture, I recommend Kristen Haring’s, Ham Radio’s Technical Culture. Her monograph studies the cultural and gendered development of ham radio (amateur radio) hobbyists in the 20th Century. It is worth a look, because she attributes the spirit of open-source development as a “legacy of hobbyists and a reminder that there exist alternative ways of using and relating to technology.”3.

Amateur Radio Issue, 1964, National Philatelic Collection: http://arago.si.edu/index.asp?con=1&cmd=1&mode=2&tid=2034163
From her research on hams and others technical hobby communities, she found that those participants:
- encouraged the hands-on activity and celebrated the virtues of learning by doing;
- considered the extent of the members’ interactivity with apparatus to be a measure of personal commitment;
- adopted a technology for leisurely use before its operation had been streamlined for mass consumption;
- and avoided the constraints of ready-made equipment by building their own.
Hmm, so maybe there is something here that is similar to our technical community of practice in DH. (And please do not for one moment interpret this as me denigrating your professional work or training. I’m not, nor is this the direction I’m taking.)
Enthusiast communities participate in activities during their free time, or shall I say, non-work hours. Tweaking a radio, building a piece of furniture, exhibiting a collection may continue into the evening hours and extends through weekends as an individual immerses themselves in a project that they love.
Humanities computing has been alive at the edges of major disciplines for about 50 years and is getting more attention now. And the only way to get things done if you were a traditionally-trained academic was the DIY method—-in many cases. To learn how to program or to take the extra time required to create massive data sets or to encode documents requires more time that it takes to simply write from your research (not that it is simple, but you get my drift). Alternatively, there were folks trained in computer sciences who found enjoyment in their humanities studies, genealogical research, on the side. These individuals connected over time, as they worked on the edges of their professions seeking a community of support and assisting others with finding and building tools, sharing methods, and ultimately applying all of this to one’s own subject of choice.
Returning to Haring, she makes another pertinent observation about technical culture: “Whether serving as leaders, provocateurs, hobbyists demonstrated diverse options for technical culture. Hobbyists engaged with technology in a way that was fun, collaborative, educational, intense, and creative.”
Yes, I think there are some similarities.
Once outliers, these enthusiasts–if you’ll allow me to go there–have become leaders and are attracting attention from their “home” professional cultures, which can cause tension. Sean Takats’s recent post about professional historians addresses this tension after listening to apologies from individuals identifying themselves as “only a historian” at two digitally-minded humanities meetings in Europe last week as a way to apologize for lack of technical knowledge.
I would say that based on some of Haring’s conclusions about technical cultures, I can understand that reflex to back off of proclamation of skill competency. And yet, as Sean, points out, this distancing is really harming how we proceed as digital-whatever-we-want-to-call-ourselves: “Not every historian can or should become an expert programmer, but it’s time to put to rest the notion that being a historian categorically excludes these skills.” As I interpret his post, this means that academics (historians, specifically in his piece) must make room for what was once considered an extra to be included in the ways that we define our professional work and practice. And thus, also acknowledging this type of work in promotion and tenure reviews, allowing faculty and staff time to learn and practice new technical skills, and recognizing that these types of skills are just as important to learn as say statistics when history was categorized more as a social science than as a humanities discipline.
So, when we talk about DH as a DIY pursuit, I return to the historical developments of the term and of those communities. I think of the hams signalling one another in the middle of the night and of the craftspeople toiling away in the workshops past midnight on a project that they love, knowing that they will be rising early the next morning to go to their day job.
I think Sean’s point is right on that while we’re getting there, we have to think about the digital and technical skills as an integral part of our professional day jobs. This is not an issue for some of us, but it seems to be for many (and I can probably extend this into the museum world, too). Not only will this support our work, new work, but it may also turn “digital” humanities into plain old humanities. And perhaps, it can afford us a little bit of that leisure time to do something else.
- Carolyn M. Goldstein, Do It Yourself: Home Improvement in 20th-century America (Princeton Architectural Press, 1998) [↩]
- Steven M. Gelber, Hobbies : Leisure and the Culture of Work in America (New York: Columbia University Press, 1999) [↩]
- Kristen Haring, Ham Radio’s Technical Culture (Cambridge, MA: MIT Press, 2007), 18 [↩]
- Sheila A. Brennan, “Little Colored Bits of Paper” Collected in the Progressive Era,” The Winton M. Blount Postal History Symposia: Select Papers, 2006-2009, Smithsonian Contributions to History and Technology no. 55. (Washington, D.C: Smithsonian Institution Scholarly Press, 2010): 15-22. [↩]
What Does a DH Center Look Like from the Outside
My first encounters with RRCHNM were at the beginning of my doctoral studies at GMU, when I first met with Roy Rosenzweig who would become my adviser. He held meetings in the flea-infested Pohick Module (our favorite trailer) rather than his departmental office. I was drawn to the program and the school, because of Roy’s research as a social and labor historian, his contributions to the museum field, and his leading voice on using new media to democratize and open up the process of doing history. He started this new-to-me Center which had hired another historian whose work I also admired, Paula Petrik, who also did “new media.”
These early encounters with RRCHNM in 2002-03 were as an outsider, and I saw it as a very different work place than I had experienced. That difference was due in part to the number of smart women & men who were employed in all areas of the small, but growing, Center. Kelly Schrum and Dan Cohen developed the History Matters and ECHO projects, and worked closely with RRCHNM’s first webmaster, Elena Razlogova. Elena, a native Russian PhD student in Cultural Studies, maintained servers, programmed many of RRCHNM’s early sites, and also contributed historical content. She also developed the precursor to Zotero, Scribe. RRCHNM’s first GRA was a woman, Katja Hering who helped to build websites in HTML–like we all did back then–and learned little bits of programming from Elena and from Amanda Shuman who was hired as a programmer in 2003. I first learned about databases from Elena and Jim Safley who was a young digital archivist who still works at Center.
Inside the Center, everyone addressed one another by their first names, office doors were wide open, coffee brewed all day, and you were invited to sit and use your laptop at a table or to grab a free workstation. What was this place?
At the time, I worked full-time in at the US Navy’s flagship museum. RRCHNM felt like another world.
Over at the Washington Navy Yard, where the Museum was part of the Naval Historical Center, it felt like I waged gender and status battles almost every day. I was a young, female, civilian who didn’t understand military ranks in a place where rank and status meant everything. I treated everyone the same. I worked as museum educator in a professional culture that assumed I did not know history because I was an “educator” and not a “curator,” “librarian,” “archivist,” or “historian,” even though I had earned by MA in American Studies, with a focus in history. When I joined the staff I had co-authored an article published the JAH’s History Teacher, and had contributed three articles to the Encyclopedia of New England Culture. Because I knew my history, I encouraged the curator to employ a more social history approach to maritime and military history exhibition scripts which were generally rebuffed. So, I used public programming and curriculum units to fill in what was often missing in the permanent exhibits. As the Director of Education, I managed 20 volunteer docents, most of whom were retired military who regularly joked, and some rued, how the Navy had deteriorated ever since admitting women. Hilarious, right? I grew accustomed to dealing with a very male-dominated organization.
Like most professional women, I experienced sexual harassment and took action. I did my best to protect our young female interns and staff from the unwanted advances from young Sailors and elderly co-workers. I learned valuable lessons about how and where to stand my ground, and how I could make a retired admiral or an active duty Captain listen to me even when they looked to speak with my male Director.
Despite this seemingly hostile environment, I liked my job because I was working in a museum and my colleagues taught me new things and our visitors appreciated the work we did. We survived on a shoestring budget, worked together to launch exhibits and public programs, and got creative with our resources.
While at the Museum, I also taught myself HTML and designed an alternative website, outside of our “official” Navy homepage, so that I could create a digital place to share teaching materials and offer a modicum of access to the museum on the web (in the year 200)that hadn’t existed before. I didn’t ask for permission to do a lot of things. Sometimes I succeeded, others times not. I pushed.
Seven years of these battles tired me out, particularly after I started my PhD and was looking to leave that museum. I saw the possibilities of cross-institutional collaboration and content production and audience engagement that was happening through RRCHNM. I also saw how RRCHNM grew in the early and mid 00′s to include additional women and men working as web designers, research assistants, project managers, project directors, and post-docs. I learned that at RRCHNM, and indeed of most DH professionals that I would come to know, most of the staff taught themselves HTML, CSS, PHP, et al. Then they shared that knowledge with one another. As an observer, this was a very different model of working than I had known. People worked well together and were producing thoughtful public history work that was accessible to a broad range of users from elementary school students to historians and genealogists.
In 2004, I left the Museum ready to transition into another career and felt lucky to join the RRCHNM staff. Like most folks, I made choices that balanced my work, life, and family demands. I took a pay cut and a chance.
Projects & Teams, not Individuals
RRCHNM is the sum of its people and its projects, which you can see featured on our website that showcases over 100 digital projects. To get a better picture of who has worked at RRCHNM and shaped the intellectual design, programming, and history work we have done, look at project About pages. Projects were designed to be collaborative that did not hide the work of a large project team behind one individual, but instead revealed and highlighted the names of everyone who had ever worked on this project before the Collaborator Bill of Rights existed. I asked on Twitter, how many of you look at the About page of a digital humanities project? Few people responded. The long list of participants from the World History Sources About page made at least one person shudder.
(Please note that the web designers and programmers on this project were all women.)
Below are a few other examples from early RRCHNM projects:
History Matters
Liberty, Equality, Fraternity: Exploring the French Revolution
Historical Thinking Matters
ECHO, Exploring and Collecting History Online
Gulag: Many Days, Many Lives
This practice is not exclusive to RRCHNM, but this is where I first encountered this system of crediting in an academic setting. I was used to no one receiving named credit because an exhibit, lesson plans, web content, belonged to the Museum even as it was openly shared.
Through RRCHNM’s 18-year history, we have seen many great staffers come and go. Our work is project-based and grant-funded, and sometimes that creates a revolving door. Projects end and sometimes we cannot keep staff who want to stay. This also means that RRCHNM has grown from and served as a training ground for many historians, developers, and designers who now work in many places. This also means if you are looking in at the RRCHNM staff page today, it is different from 5 years ago and will look differently in another 5.
For instance, Elena Razlogova, finished her PhD and in 2005 was hired by Concordia University where she is now an Associate Professor and Director of their Digital History Lab. Programmer Amanda Shuman, left CHNM in 2006 to get her PhD in Chinese History and UC-Santa Cruz and has been a HASTAC scholar and technical coordinator on an NEH, Office of Digital Humanities Start-Up grant. There are other alums working across the country, while some have remained.
When I finished my PhD in 2010, I considered other job offers, but decided to stay at RRCHNM. I wanted to stay because it was a place where my work was challenging, while also my contributions were highly-valued and always credited. I could take time to present my own research at conferences, as well as represent RRCHNM at conferences and meetings. If I wanted to start my own project, I could. And in fact, Sharon Leon and I did that in October 2011 by pulling together RRCHNM volunteers to launch the Occupy Archive documenting the OWS movement. THATCamp was an idea born by staff members at RRCHNM. Dan Cohen took the unenviable job as Roy’s successor, and he has continued Roy’s approach to team work, inclusiveness, and looking outward to serve audiences far beyond academia with our projects. That vision includes a strong commitment to providing resources that allow others to do their own digital things and to take control of their own work through new media.
I also get to work with a brilliant and entertaining crew of men and women who bring a variety of experiences and perspectives to our projects and to the workplace. Some are on their first career, while others are on their second or third. Best of all, we learn from and teach one another. RRCHNM is one of the most generous and comfortable places I have ever worked.
This doesn’t mean that we don’t struggle or disagree. It is difficult to replicate the conversations we have during project planning meetings and at various points of implementation when we step back to address moments when we think we have made assumptions that are based on our privilege as builders working at a university. The Omeka team, for instance, regularly debates the meaning of the Dublin Core “date” field and we theorize about “the item.” Most project staff agonize over web design and information architecture, because we understand that colors, fonts, placement, and terminology have different meanings to different groups, and that architecture can reflect argument. There are also moments when we feel that we are in danger of replicating or supporting traditional hierarchies even as we are trying to change them. We are vigilant and always working towards creating a better thing–whatever that thing is.
We are by no means alone in these struggles. Many other DH men and women are also stepping back and reflecting, and making different models of scholarly work and collaboration, and rethinking the type of work we engage in and who we involve.
What Do You See? I recognize that others will view the Center with different lenses.
Looking Out
When I look at other DH work, I see: women directing centers and leading multi-institutional initiatives; directing major software and encoding projects; directing digital initiatives at libraries, archives, and museums; programming and designing sites and content management systems; women and men teaching one another how to build things and sharing that work with communities bigger than their own.
My perspective may seem too positive, but I am not blind. I recognize that there are many challenges and real barriers to entry into this digital work, but there are also some real barriers to getting into most professional careers, never mind doctoral programs.
My position, which may appear permanent and stable, is not funded by the university, making me and 90% of my RRCHNM colleagues potentially vulnerable. We all work on grant-funded projects, and we are thriving, but grant writing is an integral part of our work on the senior staff. And as a member of the senior staff I am responsible for helping to keep all of those balls in the air. It’s a challenge, but a worthy one.
I told my story with RRCHNM because I wanted my experiences as a woman working in the digital humanities community to be heard on International Women’s Day. I want others to know who are looking in from the outside that RRCHNM is a great place to work as a woman. And from my other life experiences I can testify that DH, generally, is one of the most open, friendly, and accessible communities for women. Thank you to my colleagues, at RRCHNM and elsewhere across the US and internationally who foster inclusion, collaboration, and support. Let’s keep working together, we’re on a good path, and there is plenty of room.
During the NCPH-OAH 2012 joint conference, I will be participating in what is proving to already be a fantastic working group of public historians, “Graphs, Maps, and Trees: Imagining the Future of Public Interfaces to Cultural Heritage Collections.” Trevor, Sharon, and Steve established a group blog, where you will find some great conversations percolating on the group blog, Visualizing the Past.
I’m cross-posting my first contribution to the working group blog. The original post contains a good series of comments, so please hop on over to the blog and participate in this fascinating conversation.
“Challenges of Representing and Finding Collections Online,” originally posted to Visualizing the Past, February 6, 2012.
When thinking about our session on ways to visualize the past through cultural heritage collections, I found that my ideas fell into two broad categories: how institutions might visualize individual objects and collections; and how researchers might want to use those objects and data for their own research. What follows in this post are some of my initial thoughts about what museums and individuals are doing now and challenges facing them.
Institutions often represent individual digital objects with a visual, like a photo with a caption and some metadata. Still, very few museums, libraries, or archives are doing much else to communicate visual details and meaning of physical objects online.
- Visualizing for Individual Objects:
- Scale: One of the biggest challenges in representing artifacts with digital images online is to illustrate scale. ArtsConnectEd is one of the few sites I know of that deals with scale by including dimensions and by using a visualization of a hand, elephant, building, to communicate scale: http://www.artsconnected.org/resource/21248/12/8.
- Movement: Two-dimensional images of 3D objects are generally all that is available, while dimensions, depth, and full examination of an object can be difficult to visualize as a user. QTVR is not used very often, even though this type of software that sews together multiple images of an object to create a 3D representation has been available for nearly 10 years. While possible, this process can be time consuming. Few history museums incorporate an inexpensive option of using short videos to can create a similar effect.
- Visualizing Object Networks
- Pieces of a Whole: Most history objects are related to other objects and embedded in stories about their production, exchanges, owners, uses, significance. Some of these things are part of a set, one of many related pieces–think of pieces of the USS Maine spread out across US—or panels from the Migration series, a factory whose pieces have gone in many directions. Though it is possible to re-connect disparate pieces online, this practice often is not done. One example is the King’s Kunstkammer, a partial reconstruction of the Royal Danish Kunstkammer (a large cabinet of curiosities) that currently exists in several physical collections held in several different museums. http://www.kunstkammer.dk/GBindex.shtml The design tried to mimic a cabinet and the idea of rooms, which actually is useful in visualizing the cabinet as assembled by the King.
- Geographical Movement: Representing the geographic life of an object, visually, is extremely challenging since most mapping software only allows an item to contain one location. Are there ways to store lat-long data that can be mapped to show how an object is created and migrates, such as the life of a t-shirt (field-to-factory analogy)? A researcher could create their own visualization of an object using their own map, but it would be nice if an institution could represent its objects connecting multiple data points on the same map.
As a researcher, I may want to use and interact with online collections to create some of these networks, for instance, but am often foiled by step one: finding collections and data online! I’ve found in my survey of US history museums that only 17 percent of those museums provide a searchable databases for users (level of data available varies by institution), while 37 percent offer no collections information at all (not even a finding aid or a summary). If you are interested in objects, there just isn’t much there.
Once I locate relevant collection objects online, often there is no way to harvest data, other than by copying and pasting into a database that I create. For example, the Arago site contains a huge online database of postal history resources, but I can’t get any of it out of Argo easily. A small number of museums offer APIs, and finding public OAI-PMH sets is challenging.
Once I, or an institution, create a database of object data, there are tools like ViewShare that then offers options for visualizing this object data that can then be shared. But, the task of formatting, entering/creating, normalizing data requires a lot of labor ahead of time, and even more so if a museum works at the object level or is creating unique networks for objects (recording individual videos, adding icons that symbolize scale, geolocating).
One option for institutions would to make their collections available and the data harvestable in some way. LAMs might find that researchers are more than willing to share their “curated” data back with the institution for others to see/use/learn.
Most of what I outlined above probably seems extremely obvious. The reason for sharing these thoughts was to keep in mind that while there are different ways to represent collections and to use collections data to formulate new scholarly questions, a lot of work is involved just getting to the stage of creating a visualization.
I am most interested in working with the group to see if we can figure out ways to visualize movement/migration of items (could apply to people too), and to represent networks of objects or an object’s network.
After a very active fall, the Occupy movements are waning making the work we started on creating the #Occupy Archive more important. During the nearly 3 months of collecting, we have collected nearly 2650 items (*after some importing work on Jan 23, that number jumped to over 3000) including oral histories, photographs, webpages, and fliers.
We have been pleased to discover some interesting materials contributed by users and collected by our team.
For instance, the collection reveals that original and referential graphic art of the Occupy movement, which is posted online and printed for distribution, employs a shared visual style. Most of the art created incorporates a black, white, and red color palette, and uses Sans Serif typography. Silhouettes of iconic buildings or a home state represent the local visually. Some art incorporates frequently repeated images to reflect solidarity with the larger Occupy Wall Street movement.
You can view a slide show of some of these images:
Recurring images, such as Guy Fawkes and the raised, closed fist, speak to a shared history with other anti-establishment political protests. While others, such as Rich Uncle Pennybags from the Monopoly board game, address real estate speculation and mortgage scams that have motivated many to become Occupiers.
We never located a central repository of suggested images, but the How to Occupy site acknowledges that Occupiers should respect copyrights when making publicly-distributed fliers to avoid legal action. The site’s organizers recommended that occupiers use images in the public domain, because “ it is very important for us to recognize that using stolen intellectual property (IP) is very dangerous for us, as it gives big media companies a weapon to use against us.”
Given these warnings, I also expected to find lengthy guidance for Occupy groups on running websites and communications through open-source software. There is a tab on the topic of “Internet/opensource software.” Most of the 6 suggested sites/projects offer alternative social network spaces, such Our Project, Better Means, N-1, network 99, and the HolisticCommons.
Through our collecting efforts we see that Occupy participants are using free digital platforms and tools to establish their web presence and communicate with members and the public, and many are commercial and corporate. Groups use Facebook, Twitter, and Flickr. Most of the materials generated and published rely on the continued success of these companies and dedication of their members for it all to remain accessible–another reason motivating us to archive these materials before they disappear.
Searching through the list of nearly 500 movements registered in the Occupy Together directory as of October 21, 2011, I found the following breakdown of services in use:
- 270 Facebook pages
- 23 Meetup sites
- 8 WordPress.com sites
- 4 Blogspot.com sites
- 1 Wikispaces
- 1 Weebly site
- Flickr: 510,681 results when searching for “occupy”; 80,503 when searching for “ows”.
If you are interested in reading more about different aspects of the Occupy movement, In Media Res hosted two weeks of curated reflections in mid-December, “Assessing the Occupy Movement” and “Occupy: Local Expressions.”
We will be very interested to see what others find in the Occupy Archive and encourage others to use the Archive in the future to contextualize the movement’s impact and legacy.
The MCN program committee put together another great conference last week. There are many exciting programs, collaborations, and experiments at museums, inside galleries, in apps, or on the web. In such a friendly, inspiring, and collaborative conference, why would we want to talk about difference rather than focus on similarities?
There are more history museums in the US–1179–than art museums–793–(according to AAM’s online directory), yet when looking over the conference program for this and past years you will see that the panelists and projects highlighted overwhelmingly come from the art world. Art museums are leading the way in many areas of museum tech and together with science and technology museums offer some great examples and models for all museums. And it is apparent from my survey of the history museum web, that a majority of history museums still are not sharing much of their expertise, content, and collections online. Nor are they engaging their visitors through digital means through shared knowledge creation, crowdsourcing data, or fostering online communities. There are some notable exceptions, but the average history museum is: summarizing their exhibition content and their collections; listing education programs without providing teaching and learning materials for teachers or lifelong learners; and using a Facebook page for promoting their public programs.
Recognizing that there are some differences in the breadth and variety of content available online from history museums we also thought it necessary to highlight disciplinary differences in the ways that historians, artists, art historians, scientists, and engineers approach collections and exhibition interpretation. We often do not talk about the ways that museums approach their interpretation differently, and therefore might have different concerns about and needs from digital media.
Our dynamic panel included: Eric Johnson of the UVA Scholars’ Lab; David Klevan of the US Holocaust Memorial Museum who joined via Google Hangout; Sharon Leon, my colleague from CHNM, and Barbara Matthews of the Pocumtuck Valley Memorial Association (unable to attend but offered some thoughts in the Google Doc).
We framed the roundtable around four main questions:
- How do the disciplinary approaches to history, art history, art composition, and hard sciences effect interpretation on-site and online?
- How can digital media introduce museum visitors to the process of history making?
- What are the risks in engaging the public in content creations?
- To address a question that Koven Smith has posed, What is the point of museum websites, and do museums need websites, we ask, do history museums need websites?
We discussed how history museums can’t always follow the lead of art museums in aestheticizing objects. Sharing collections online with only basic metadata, which is sufficient for an aesthetic interpretation, doesn’t always work for historical objects that have context and often different stories associated with it that are equally valuable in understanding how, why that thing was made, used, or re-purposed. Those objects are then chosen to tell stories through exhibition narratives that curators and historians create using skills and methods they have learned and those interpretations that are represented as content in the galleries. Unfortunately, as Sharon noted, most museums do not make that process visible to the public and by keeping it hidden, museums are inadvertently reinforcing that there is a master narrative of history–that is not open to re-interpretation by the visitor. If visitors can see and learn to model historical thinking skills visible in one exhibition, for instance, perhaps they can learn how to piece together and source evidence to develop their own interpretations in other exhibits or even other venues.
Some museums are asking visitors–online and physical–to assist in doing history work through data collection and by crowdsourcing data in documents and photographs as demonstrated by David. Opening up interpretation can feel risky to some historians and curators, particularly when dealing with difficult subjects. Eric identified three “circles of public participation”: creation of primary sources (through online collection or donation of personal materials); data creation (through crowdsourcing transcriptions); and public interpretation and reaction to historical events/objects. Each circle carries different levels of risk for institutions. Even for museums that are engaging their visitors and enthusiast communities, sharing in interpretation is seen as most risky and remains the most difficult to implement.
Overall, I would like to see some museums attempt to deal with sharing in interpretation of objects and narratives online. One great advantage of the web is the ability to show layers of interpretation, ie using different color backgrounds to represent different voices. Is it possible to create an online exhibition that represents multiple voices? I think so.
One major problem exists for history museum professionals who are not already engaged with the museum tech community: where can they find helpful advice on using free or inexpensive digital tools to facilitate increasing their presence on the Web? Collaborations can help, where one institution provides leadership and together with its members offer support and guidance to smaller institutions unable to afford an innovative tech staff of their own. The amazing Balboa Park Online Collaborative in San Diego is taking on the challenge of creating a cross-institutional digital asset management system, in addition to other open-source development that will make resource sharing possible for small museums in the collaborative. Go BPOC!
In terms of resources, I do not wish to create something completely new, since there are existing tutorials, archived webinars, conference presentation, and summaries available. Earlier this year, I authored a post, “Navigating DH for Cultural Heritage Professionals”, and last month Lisa Spiro provided some advice for Getting Started in the Digital Humanities. I know there are many similar advice pieces tailored to museum professionals that have appeared in the ASTC newsletter, Dispatch, and other publications. Perhaps those can be gathered together and made available in a page or wiki accessible from the websites of associations serving a variety of history and small museums, such as AASLH, AAM, NCPH in a format similar to the DiRT Wiki or TeachingHistory.org’s, Tech for Teachers.
As usual, I leave good conference sessions with questions and ideas. Please share your thoughts on this topic.
Here are links to resources if you are interested in catching up on our MCN session:
- Google doc of our session: http://bit.ly/historymuseumsmcn
- Lanyrd archive of session & hashtag: http://lanyrd.com/2011/mcn2011/smdzx/
- Session Hashtag: http://twitter.com/#!/search/%23hmnam
- Data from State of History Museum Web, 2011: http://bit.ly/stateofhistorymuseumweb
In preparation for the upcoming roundtable, “History Museums are Not Art Museums, Discuss,” at the 2011 Museum Computer Network conference, I decided to revisit a survey I conducted in 2004.
Why I started this is 2004
In ’04, I was working on a minor in history and new media that focused on the history museum web. My adviser, Roy Rosenzweig, suggested that I should do some type of systematic review of existing websites to note trends and patterns in the diverse array of history museums across the US, because nothing existed at the time.
This was of particular interest to me and Roy, because of Roy’s research together with David Thelen that examined the ways that Americans engaged with the past in their everyday lives. They discovered that many Americans regularly visited museums and historic sites and trusted those sites and interpretations more than what they experienced in history classrooms with textbooks.1 I wanted to see what history museums were sharing with their visitors online, and if these institutions offered opportunities for meaning-making or knowledge-sharing with visitors of any age, in any location, by engaging with institutional collections, exhibitions, online lesson plans, or participatory endeavors. With some notable exceptions, I found that most history museums did not share much of their content, collections, or expertise online.
If you’re interested in reading my very long statement (50+ pages), feel free to download the PDF The History Museum Web Examined, 2004. To view the survey data and list of museums surveyed in 2004 only, see this snippet from the larger report.
2011 Survey
I wanted to know what has changed in 7 years with the history museum web, particularly as I notice museums developing for the mobile web, sharing collections via APIs, and inviting the public to co-curate exhibitions. While there are more digital tools available to facilitate some of this work, I see a lot of innovation in art and science museums, and less from history museums (again, with some notable exceptions). To really know what the history museum web looks like in 2011, I needed to go back and look at a lot websites.
This survey offers a good snapshot of what history museums–including large and small, national, regional, and local museums, historic sites and houses, and living history museums–are doing on their websites and with their web presence. In total, I reviewed 115 websites out of the 1179 self-identified history museums listed in the American Association of Museums’s online member directory. I started with the first museum listed and counted down 10 to select my next for review. This method made choosing sites easy and was guided by numbers. I encountered about a dozen museums that listed no website.
What did I seek? I skimmed through each site looking for history and exhibit content, collections, educational and/or teaching materials, social networking presence, and basic visitor information. I chose not to evaluate or judge the quality of content I found, because of the sheer volume of materials available.
I published all of my data in a Google spreadsheet, State of History Museums 2011, for all to see and use, under Creative Commons, BY-SA, which also means that you must share alike if you remix and use.
Survey Highlights
- History museums in 2004 offered more narratives and stories related to exhibitions than in 2011.
- Nearly 70 percent of history museums provide only a summary or list of exhibitions.
- Only 2 museums offered a means for closely examining an object.
- Searchable collections databases were available in 17 percent of museums, up from 9 percent in 2004, while 37 percent offer no collections information (not even a summary or finding aide).
- Nearly 70% of history museum sites offer no online teaching & learning materials. Most list programs offered on-site with contact information, only.
- Facebook is the most popular social network where museums have a presence at 56 percent, but 42 percent of history museums have no social media presence.
- Visitors can now expect almost every history museum to contain basic visitation information, which sites did not always offer in 2004.
Overall, more history museums have websites and they provide basic information about the physical sites, but most still are not engaging online visitors in meaningful ways. Some museums, however, have dramatically increased the type of content they provide and have also changed the ways that they interact with their visitors. Some are communicating with their communities on Facebook and Twitter, while others are asking for public participation through digital “citizen history” projects.
Some social media trends surprised me as well. I was pleased to see nearly 20 percent of museums sharing videos on YouTube, but I expected to find more sharing images on Flickr. Museums are picking and choosing from the variety of free networks and you will see those interesting combinations of social media presences in the spreadsheet.
Take some time to peruse the data. I will offer some additional thoughts after our awesome roundtable discussion about the history museum web at MCN.
- Roy Rosenzweig and David Paul Thelen, The Presence of the Past: Popular Uses of History in American Life (New York: Columbia University Press, 1998); Survey data, introductions available, http://chnm.gmu.edu/survey/; available for preview on Google Books http://books.google.com/books?id=Mrtm087D8IAC&printsec=frontcover#v=onepage&q&f=false [↩]

After a recent visit to the newly-opened Dr. Martin Luther King, Jr. Memorial in Washington, DC, I felt confused and a bit disappointed by what I observed to be a cold and literal translation of Dr. King’s life and works. And yet even as I struggled, it was clear from visitors around me that they were making meaning of their own as they experienced the Memorial for the first time.
King’s presence is powerful along the Tidal Basin. Unlike the understated “I Have a Dream” inscription in the steps of the Lincoln Memorial, King’s stature is large–11 feet taller than nearby memorials.1

As visitors walk around the Tidal Basin, his is the only face visible, the only person within the line of vision even among the “line of leadership” where the Memorial is situated. While not the first or only face of a person of color on the National Mall, his is certainly the most prominent. When the cherry blossoms are in bloom, he will tower above the pink and white and beckon visitors from the Tidal Basin to come for a visit.
Once they arrive, however, what will this Memorial say to them? What will they learn of Dr. King and the struggles he championed? For now, it seems as if his mere presence as a memorial in the monumental core is something that matters more than the messages conveyed through the Memorial’s design.
Unfortunately, this memorial seems to follow a pattern that many civil rights historians note is present in public representations and remembrances of this struggle. Messages are simplified, Jacqueline Dowd Hall argues, as the collective narrative of the civil rights movement “distorts and suppresses as much as it reveals.”2 The design embraces an arc of accomplishment, of work completed, and does not project a message of unfinished business.
The focal point of the Memorial is King’s body emerging from, or immersed in, a block of granite that has been cut from the “Mountain of Despair,” that he has literally left behind him: the remnant “of a great monolithic struggle.” Now standing (even though we cannot view his lower legs and feet) in the Stone of Hope, he “gazes over the Tidal Basin toward the horizon, seeing a future society of justice and equality for which he encouraged all citizens to strive.”3 His body is squared, his suit jacket straight and still. There is no movement in him or immediately around him. He stands in state, frozen in time.
Even as he is still, he is gazing. Where does he look? If King were seeing a future society of justice and equality, wouldn’t he be smiling with his arms open or by his sides? He stands with arms folded and lips almost pursed in a disapproving way. Even young visitors recognized this stance as they mimicked King’s stance, as if they were being warned by a parent or grandparent.
The design choice could work if he were looking at us, the visitors, asking us to work towards social and economic justice with him. Or, if he were positioned so as to cast that gaze at Jefferson. Colleagues of mine agree that the Memorial could have some bite if it interacted with the other monuments within this “line of leadership”, by admonishing political and personal choices of a figure like Jefferson.
Instead, King looks towards the FDR, but not directly. He looks towards the river, but also to Virginia and to the south. I would hope that this is not intentional, because this interpretation is too simplistic, and yet, I find that many of the design decisions were very literal and simplistic.
Another example of this simplicity is found in Inscription Wall that cradles the monolithic figures. According to the Memorial Project, the fourteen quotations engraved on a curved wall transform “a mere monument into a living memorial”. 
Meant to be inspirational, these words offer only a snippet of longer speeches, and yet again feed into a repeated pattern of representing King in public through bits of his speeches that are, as noted by Hall, “endlessly reproduced and selectively quoted” that “lose their political bite.”4 Visitors are left with snippets of text, only.
When I think of King, I hear him. Here in DC, he is silent. As a modern figure who was recorded and broadcast, there is audio and video available to enrich visitor experiences. Part of his success was due not only to his dedication to his work, but it was in his vocal delivery, the way he preached, the way he inspired people. None of that power is present.
Additionally, it is not possible to read more than a short quote. Unlike his compatriots in the “line of leadership,” King is not surrounded by longer texts. Lincoln sits among the text of the Gettysburg Address and his second Inaugural speech. Jefferson stands amidst multiple excerpts of the Declaration of Independence and other written works. Where are the transcripts of King’s speeches? There are ways to make that material available to visitors in the 21st Century that did not exist in the 1920s and 1930s when the Lincoln and Jefferson were planned. (I am thinking of both hardware integrated into the space or materials available for personal download and access via mobile devices.) 
While I was busy being critical, I noticed that many others visiting the Memorial were excited to be there and enjoyed making their own meaning from this space. Individuals and groups posed by and pointed to their favorite quotations on the wall. Some felt the textures of granite in the Mountain as they walked through the boulder. Students rushed around the Memorial reading and rubbing King’s words quickly as they finished an assignment. Others stood in awe as they looked up at King’s statue.
On October 16, the King Memorial will be dedicated. The buzz surrounding its opening and dedication will last for the coming weeks and even for the next couple of years. Already, a few controversies have arisen. One notably for the misuse of the “I was a Drum Major for Justice” quote5. Even the Council of Historians couldn’t prevent this type of unfortunate error. If there is no change in the Memorial’s inscription, however, this controversy will fade and soon be forgotten. These design decisions matter, because after the opening hype, the Memorial will stand on its own and will communicate with its public with what remains carved in the stone.
Memorializing always entails a bit of forgetting, through what is missing. In this case, I was disappointed and a little confused that race and class are absent. Perhaps this was an effort to make the Memorial and words of Dr. King accessible to all. There is nothing wrong with focusing on humanitarian messages that embrace peace, justice, and equality. But, there was and still is a reason for fighting for such goals and the Memorial doesn’t help because it did not make me feel a shared responsibility or uncomfortable with such a burden.
I hope that the powerful physical presence of Dr. King in the monumental core encourages its visitors to investigate the complex life and work of a great, and flawed, man, and feel a little uncomfortable with the world we live in today.6
Do you think King is pleased with this legacy in DC?
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- “MLK Jr. memorial confronts controversy – USATODAY.com”, n.d., http://www.usatoday.com/news/nation/2011-07-04-MLK-Jr-statue-critics_n.htm. [↩]
- Jacquelyn Dowd Hall, “The Long Civil Rights Movement and the Political Uses of the Past,” The Journal of American History 91, no. 4 (March 1, 2005): 1233-1263. [↩]
- For more detailed description from the Memorial project, see: http://www.mlkmemorial.org/site/c.hkIUL9MVJxE/b.7548977/k.8C6B/Design_Elements.htm [↩]
- Hall, “The Long Civil Rights Movement,” 1234. [↩]
- See: “Maya Angelou says Dr. Martin Luther King ‘quote’ on memorial misleads » The Commercial Appeal”, n.d., http://www.commercialappeal.com/news/2011/aug/31/angelou-king-quote-misleads/.1. “Martin Luther King a drum major? If you say so. – The Washington Post”, n.d., http://www.washingtonpost.com/opinions/martin-luther-king-a-drum-major-if-you-say-so/2011/08/25/gIQAmmUkeJ_story.html. [↩]
- I highly recommend Dyson’s book on King for a more critical look at his life and works: Michael Eric Dyson, I May Not Get There with You: The True Martin Luther King, Jr (Free Press, 2001). [↩]
In the fall of 2001, I was working at the US Navy Museum in Washington, DC where we were on lockdown for many hours on September 11. I did not own a cell phone, but luckily I had been able to phone my mom and my brother before the phone lines were too jammed to be of use. I still remember how scared I was because of where I worked and because of –what turned out to be false — reports of explosions all across the District of Columbia. We could see the Pentagon burning from the Museum’s periscope. When I finally drove home, I could see and smell smoke from the Pentagon and was kept up for many nights as helicopters and F-14′s circled the area.
Eventually, I shared my story of what I saw then with the September 11 Digital Archive, not realizing that I would work on this project in 2011.
During the past few months, we at CHNM have focused on taking care of an aging digital archive that was groundbreaking at the time it launched in 2002. In 2002, most individuals were not regular users of the Web, nor were they as comfortable sharing personal materials online as they are today. And yet, people shared their hopes and fears through a simple contribution form making the September 11 Digital Archive, the world’s largest public collection of born-digital materials related to the events of September 11, 2001 with 150,000 items.
Our efforts at preservation are possible by a Saving America’s Treasures (SAT) grant, jointly-administered by the National Park Service and National Endowment for the Humanities, that will pay to transfer the aging collection to a more stable and standardized archival system. (Read more)This essential step will make the contents of the Archive more accessible to scholars, students, policy makers, and the general public in the coming years. We feel especially lucky to have received this grant because this federal grant program has been cut by Congress.
As I reviewed some of the Archive’s submissions and read this New York Times piece, “What did you Keep?”, I looked through my own collection. I found two magazines published in late September 2001.
I saved them because I assumed I would want to reflect and see what the writers of my favorite magazines, The New Yorker and Entertainment Weekly (I still subscribe to both), said in the aftermath of the attacks.What strikes me today is not the poignancy of Updike, Angell, or Sontag’s reflections, but of the fact that each magazine’s advertisements and advertisers seemed to carry on as if nothing happened. Ok, you might expect that from a pop culture magazine interested in the entertainment industry. But at the same time, this generally light magazine was tackling bigger questions about audiences long-term reactions to violent films, television news coverage, and scrapped movie scripts that included fictional plots about planes flying into the World Trade Center.
The New Yorker special issue contained its usual combination of Talk of the Town, non-fiction pieces, and images, mostly focused on the attacks, and its beloved New York. But, the issue lacked a piece of fiction–a seemingly deliberate editorial decision. Then, what of the advertising? Would the publishers have considered printing this one issue without advertising, such as the double-page Polo ad or Jane Seymour posing as a fan of the Mandarin?
Consumer purchasing was the way that we as citizen-consumers were urged by politicians to keep the nation in business after September 11 and it is much more visible than I had remembered. What I see now is influenced by scholars in the fields of memorialization and commemoration, such as Marita Sturken. In her book, Tourists of History she makes some wonderful observations about the conflicting relationships of consumers, patriotism, and remembrance in post-911 New York, especially through analyzing kitchy patriotic souvenirs, made in China, sold at Ground Zero.
What one thing do you see now that didn’t see then–looking backward or forward? Please share those thoughts with the Archive.
I recently finished Steven Conn’s Do Museums Still Need Objects?, where he explores the implications of a trend he has observed in this late 20th, early 21st-century museum age: visitors see fewer objects on public display. For history museums, particularly, he argues that fewer objects mean there are fewer opportunities to highlight alternative stories through different perspectives represented in things (Conn, 23). The objects chosen, then, are elevated and carry a larger burden of interpretation of an exhibit’s master narrative.
As Conn details how different genres of museums have changed their approaches to interpretation and serving audiences, he never addresses museums’ virtual presence online. I wished he asked questions such as how are virtual interactions with objects different from in-person experiences? How can a virtual representation of a thing give you a different perspective of the object that is not possible in a museum gallery (ie, QTVR’s of objects not on displays, 360-degree views inside large objects, or high resolution images to examine details in a painting). In his last chapter, I kept waiting for him to deal with ways that museums are engaging audiences through virtual and digital means, but this discussion never came.
If Conn examined what some museums are doing online, he would have seen that many more objects have gone online even if they are not on display in a physical museum. Interestingly, I see a trend of museums moving away from structured narrative online exhibits and focusing more on access to collections and building communities around institutions.
Early museum websites were not much more than online brochures, and some remain in that state, while larger institutions launched rich online narrative exhibits especially in the mid-00′s. Some beautifully designed, content-rich, sites such as Lewis and Clark, National Bicentennial; America on the Move, National Museum of American History; and Churchill and the Great Republic from the Library of Congress provided narrative paths for visitors to follow, or they could explore collections, maps, games, or lesson plans.
The Raid on Deerfield, the Many Stories of 1704 (2004) project from the Pocumtuck Valley Memorial Association and Memorial Hall Museum created a virtual exhibit that offered 5 cultural perspectives and interpretations of the events in Deerfield, MA through artifacts, maps, songs, and narrative. This approach is what Conn seems to think is missing from history museums, which is why I was disappointed he did not look online for new examples of interpretation.
While these exhibition sites looked great, there were some drawbacks. The examples I cite above were wrapped in Flash that isolated content, including objects, making pages un-shareable by visitors and invisible by web searches (unless there was a duplicate HTML site). These sites also required a huge investment of staff time and exhibition budget monies to produce. I continue to see some new narrative-driven exhibition sites, but I see a shift to collections-based experiences and user participation in museum websites.
Some museums are creating digital strategies to think beyond their website, including means to better re-use, distribute, and share object-related content in different ways and facilitate co-creation of content with their audiences. Additionally, some museums are app-ifying new experiences that are not available through a traditional website or that require a museum visit, and are accessible only with mobile devices, either provided by a museum or accessible via visitors’ own smartphone or tablet.
Sharing raw data is another strategy, as a few institutions–with places like the Powerhouse Museum leading the way– are developing APIs to share their collections and are encouraging developers and enthusiasts to build something new or analyze this information in ways useful to them. Encouraging the release of APIs and sharing through a Commons is a very good direction for cultural institutions, even though as a historian, I do still crave context!
Museum do still need objects, and visitors still love them. Visitors are interested in seeing more stuff, and enjoy behind-the-scenes tours where they can access storage (remember, NASM’s Garber Facility?) and open-storage exhibits (think Luce Foundation Center of American Art). With less space in museums’ galleries for object display, now the best way to find some of these objects is through digital means–the starting place for most researchers and enthusiasts is the web, anyway.
As I thought about why Conn ignored the digital world of museums, I also wondered if the time has passed when online exhibitions like the Raid on Deerfield will be created by history museums. This kind of layered content works well on the web, and also serves the purpose of unveiling the processes of historians. Much of what is happening with museums and the web lately is about making visible the processes, the decisions, the objects that museum professionals engage in everyday. Users can participate in more ways than ever, through crowdsourcing photographs, choosing exhibit “>themes and objects, and contributing digital content to a museum collection.
This is a fascinating step. I am pleased that more institutions are exposing the way that the exhibits are created, and the process by which curators ask questions and generate narratives, particularly in art and history museums. But, let’s not lose sight of the need to contextualize historical objects that are available online to be sure that there is space for multiple interpretations to be acknowledged and many voices to be heard.




